Shipping and Return Policies
🚚 Shipping Policy at Trend Pro Mart
All products on our website come with free shipping.
Processing Time: Orders are processed within 1–3 business days.
Delivery time : Average delivery takes 7–20 days, depending on your location and shipping option. We take every precaution to ensure safe and timely delivery.
- 📦 Carefully Packaged: All items are securely packaged to prevent any damage during transit.
- 🚚 Track Your Order: Once your order has shipped, you will receive an email with tracking information so you can monitor the status of your package.
- 🕒 Order Updates: You can track your order directly through your account on our website or by using the tracking link provided in the shipping confirmation email.
For updates or concerns about your order, feel free to contact our support team.
📦 Important Shipping Information
Accurate Address: Please provide a complete and correct shipping address to avoid delivery issues.
Phone Number: Couriers may need your phone number to confirm delivery or resolve customs issues. Adding it ensures smoother delivery.
Address Verification: Our system checks addresses before payment to prevent failed deliveries and extra fees.
Return Policy
We offer a 7-day money-back guarantee for all products. If your item has a manufacturing defect or is malfunctioning within 7 days of receipt, you may return it for a full refund.
- 🔧 Defective Items: The guarantee covers only original defects and excludes damages caused by misuse or mishandling.
- 📦 Condition: Items must be returned in their original condition and packaging.
- ⏳ Return Window: Returns must be made within 7 days of receiving the product.
- 💵 Refund: A full refund will be issued once the return is processed.
- 🚚 Return Shipping: : If the item is defective or was sent incorrectly, return shipping costs will be covered by us, and the customer will incur no charges.
For any questions, please contact our support team via support@trendpromart.com